TL;DR
Service Business Process Analyst: Driving end-to-end process transparency across Global Service with an accent on identifying structural improvement potentials and shaping future service processes. Focus on enabling Operational Excellence through implementation and governance.
Location: Bolzano
Company
Alpitronic is driving the world towards sustainable mobility with cutting-edge technology, inspiring with the most innovative and reliable solutions.
What you will do
- Drive end-to-end process transparency across Global Service.
- Identify structural improvement potentials.
- Design and shape future service processes in alignment with stakeholders.
- Enable Operational Excellence through implementation and governance.
- Establish performance frameworks and KPIs to measure the impact.
Requirements
- Bachelor’s degree in Engineering, Business or similar.
- 2 – 5 years experience in process management.
- Experience with process mapping tools and a solid understanding of ERP systems as well as data flows across operational systems.
- Excellent communication skills with a pragmatic, solution‑oriented mindset.
- Excellent knowledge of English and German or English and Italian.
Culture & Benefits
- Innovative work environment in a young, dynamic team.
- High-tech projects in the future-proof sector of e-mobility.
- Opportunities for advancement in a growing company.
- A wide range of further training opportunities.
- Attractive bonus system and performance-related pay.
- Additional company benefits.