TL;DR
Junior Partner Success Manager (ESP): Managing and growing relationships with international partners for high-load social networking and streaming products with an accent on partner onboarding, training, and operational support. Focus on identifying growth opportunities, resolving partner blockers, and influencing product improvements through market insights.
Company
A technology company focused on developing and scaling high-load social networking and streaming products for a global user base.
What you will do
- Build and maintain strong consultative relationships with partners through consistent communication.
- Onboard new partners, ensuring they understand product functionality and operational requirements.
- Deliver presentations and training sessions regarding new features and partner incentive programs.
- Provide operational support to resolve payment, legal, and compliance-related issues for existing partners.
- Collaborate with internal finance, legal, and support departments to ensure high-quality service delivery.
- Identify growth opportunities and drive business performance improvements based on direct partner feedback.
Requirements
- Fluency in Spanish is required to effectively support partners in target markets.
- Ability to foster long-term professional relationships and provide consultative support.
- Strong communication skills for delivering presentations and conducting partner training.
- Capability to collaborate across cross-functional teams including finance and legal.
- Analytical mindset to identify growth opportunities and resolve complex partner blockers.