TL;DR

Account Director (HRTech): Owns the full lifecycle of a portfolio of strategic customers, combining customer success, account management, and revenue growth responsibilities, ensuring customers achieve measurable business value from the Degreed platform. Focus on building long-term customer relationships, driving outcomes, and growing strategic accounts.

Location: US Based | Remote

Salary: $240,000 - $270,000 OTE

Company

Degreed is the upskilling platform that fuels growth and innovation through lifelong learning.

What you will do

  • Own revenue retention and expansion, managing a portfolio of enterprise and mid-market customers.
  • Manage the full customer lifecycle, serving as the primary owner of customer relationships.
  • Build trusted relationships with senior leaders, economic buyers, and executive stakeholders.
  • Drive customer value and outcomes by aligning Degreed’s capabilities with organizational strategies.
  • Identify and close expansion opportunities, leading commercial conversations and partnering with Contracts.
  • Collaborate cross-functionally with Global Business Services, Professional Services, Product, Enablement, and Contracts teams.

Requirements

  • Account ownership and revenue growth experience managing a portfolio with responsibility for renewals and expansion.
  • Strategic relationship-building skills with the ability to build trusted relationships with executive stakeholders.
  • Strong consultative selling abilities to understand customer challenges and align solutions.
  • Experience in HRTech, Learning & Development, talent management, or enterprise SaaS environments preferred.
  • Executive communication skills to confidently lead executive conversations, presentations, and strategic reviews.
  • Analytical mindset and experience navigating complex organizations, managing objections, and leading commercial conversations.

Culture & Benefits

  • Flexible work arrangements tailored to each role, including fully remote options.
  • Comprehensive benefits package designed to support well-being, growth, and success.
  • Inclusive environment where everyone can thrive and contribute.
  • Culture of open communication, teamwork, and shared success.
  • Opportunities to continuously develop skills and grow careers.