TL;DR
Inside Sales Representative (ITSM): Drive pipeline creation and revenue growth by prospecting and qualifying leads for IT Service Management solutions. Focus on outbound campaigns, lead qualification, and collaboration with field sales to build a strong sales pipeline.
Location: Austin, Texas, USA
Company
SolarWinds is a people-first company focused on delivering simple, powerful, and secure IT management solutions to accelerate business transformation.
What you will do
- Partner with Senior Account Executive to drive pipeline creation across the territory.
- Identify and prospect new organizations fitting the ITSM ideal customer profile.
- Engage existing customers to identify ITSM opportunities and initiate conversations.
- Execute targeted outbound campaigns via phone, email, and social outreach.
- Qualify inbound and outbound leads and convert them into sales opportunities.
- Maintain accurate records in Salesforce and support marketing and field events.
Requirements
- Location: Must be based in Austin, Texas, USA
- 2–5 years experience in inside sales, SDR, or business development in SaaS or enterprise software.
- Strong interest in enterprise sales career and proven pipeline generation skills.
- Excellent written and verbal communication skills.
- Experience with Salesforce or similar CRM platforms.
- Ability to work in a fast-paced, metrics-driven environment.
Culture & Benefits
- People-first company culture focused on collaboration and growth.
- Fast-paced, innovative work environment.
- Commitment to equal employment opportunity and diversity.