TL;DR

Staff UX Researcher (User Experience): Leading research projects and defining research protocols for a portfolio of products, collaborating with cross-functional teams to identify opportunities that benefit from research offerings. Focus on building a new multi-faceted research program and culture, serving as the champion of users’ needs and ensuring research findings are fully leveraged in the product design and development lifecycle.

Location: This role operates in a hybrid capacity. In locations where our workplace policy applies (i.e. San Jose, Durham, Mexico City, Bangalore, Pune, Hoofddorp, Belgrade, Barcelona, Singapore, Sydney and Tokyo), employees are expected to work onsite a minimum of 3 days per week.

Company

Nutanix has a design-first philosophy that brings consumer-grade design and web-scale engineering together to create an amazing user experience.

What you will do

  • Lead research projects in collaboration with designers, product managers, UI developers, and backend engineers.
  • Communicate the value of user research and track its impact on products.
  • Define research protocols and plans for the product portfolio.
  • Design and execute qualitative and quantitative research methods.
  • Build a new multi-faceted research program and culture.
  • Build the research strategy for flagship products.

Requirements

  • 7–10+ years of user research experience for web and/or cloud products with a bachelor’s degree in design, HCI, applicable behavioural science, or a related field (or 5–7+ years with a master’s degree or a PhD with 3–5+ years of experience or equivalent total experience).
  • Proficient in a variety of user research techniques and reports.
  • Track record of creating user journeys, conducting on-premises contextual enquiries, and developing data-driven cloud analytics.
  • Strong written and verbal communication skills.
  • B2B experience required; domain experience in cloud computing is a major plus.
  • Strong quantitative and data analysis skills and strong interest in data visualization and enterprise software.

Culture & Benefits

  • Hybrid work arrangement with in-office collaboration required a minimum of 3 days per week in applicable locations.
  • Equal opportunity employer fostering an inclusive working environment.
  • Focus on consumer-grade design and web-scale engineering.
  • Opportunity to work on cutting-edge user experience in enterprise on-prem and cloud design.
  • Design-first philosophy embedded in every step of the product cycle.