TL;DR
Application Support Agent Senior: Performing data analysis, monitoring project activities, and managing clinical and non-clinical project tools with an accent on translating business needs into data and IT service requirements. Focus on ensuring data quality control and maintaining documentation.
Location: Must be located in Belgium
Company
Netcompany is dedicated to responsible digitalisation, building innovative, inclusive solutions that drive meaningful impact, with over 8,900 professionals across Europe.
What you will do
- Perform data analysis for policy decisions, using existing dashboards and creating new ones when needed.
- Monitor and expand project activities, contributing to the continuous improvement of the project.
- Manage clinical and non-clinical project tools, ensuring they function effectively and support operational needs.
- Translate business needs into data and IT service requirements, acting as a bridge between stakeholders and technical teams.
- Conduct data quality control, ensuring accuracy, consistency, and reliability of project data.
- Carry out User Acceptance Testing (UAT) to verify that delivered services meet defined business requirements.
Requirements
- University degree in IT or equivalent professional experience in relevant domains.
- 2–5 years of relevant professional experience, with prior work in or with EU Institutions.
- Strong analytical, problem-solving, and learning abilities.
- Service-orientation, proactiveness, and adaptable mindset.
- Ability to work independently and collaboratively within a team.
- Strong communication skills and excellent command of English.
Culture & Benefits
- Opportunity to work in a modern environment.
- Competitive compensation & benefits package.
- Hospitalization plan.
- Hybrid working model.
- Meal allowance.
- Continuous learning opportunities (unlimited access to Udemy for Business, ad-hoc trainings).