TL;DR

Consumer Products and Experience Operations Manager (Gamedev): Scaling Riot Games Korea’s operational engine for direct-to-consumer business and experiential growth with an accent on supply chain, logistics, and fiscal management. Focus on delivering CPX initiatives for major launches and esports moments, and proactively optimizing operating models for sustainable business expansion.

Location: Must be based in Seoul, South Korea

Company

Riot Games is a player-focused game development company known for League of Legends, dedicated to creating exceptional experiences for a global gaming community.

What you will do

  • Develop and execute operational strategies to support scalable direct-to-consumer growth.
  • Manage end-to-end operations across retail, e-commerce, and live activations, including supply chain and logistics.
  • Lead fiscal management, including budget planning, forecasting, and cost optimization for Korea.
  • Drive operational readiness for major product launches and seasonal esports moments.
  • Identify structural gaps and improve operating models, processes, and governance.
  • Partner with regional and global stakeholders to align priorities and execution standards.

Requirements

  • 4+ years of experience in operations, strategy & operations, or retail management.
  • Proven ability to manage projects, budgets, and cross-functional teams.
  • Strong analytical and strategic planning skills.
  • Excellent stakeholder management and communication skills.
  • Proficiency in both Korean and English required.
  • Ability to influence without formal authority and operate with autonomy.

Nice to have

  • Experience scaling direct-to-consumer businesses in complex environments.
  • Background in domestic and international supply chain and logistics.
  • Experience managing external agencies alongside internal teams.
  • Comfort navigating ambiguity and building structure from scratch.
  • Experience in consumer products, lifestyle, or entertainment industries.

Culture & Benefits

  • Focus on player-first values and game-centric culture.
  • Collaborative work environment with bright, high-impact teams.
  • Opportunities to drive projects with autonomy and strategic ownership.
  • Engagement in high-profile projects for major gaming franchises and esports.