TL;DR
Renewals Account Manager: Overseeing the renewal of recurring revenue contracts and maximizing revenue retention with an accent on account management, identifying customer requirements, and uncovering roadblocks. Focus on negotiating renewal contracts, identifying upsell/cross-sell opportunities, and strategic renewal engagement.
Location: Remote (US) - Must be based in the United States
Salary: $50,000–$60,000 USD plus commission
Company
Flexera provides award-winning, data-oriented SaaS solutions for technology value optimization, enabling IT, finance, procurement, and cloud teams to gain deep insights into cost optimization, compliance, and risks.
What you will do
- Own, drive, and lead the renewals process in collaboration with the account team.
- Actively engage with key decision-makers to identify customer requirements and ensure on-time commitments.
- Maintain and report an accurate rolling 90-day forecast of renewals in your territory.
- Negotiate and execute renewal contracts that align with customer and Flexera goals.
- Discover and identify upsell/cross-sell opportunities upon contract renewal.
- Strategize on renewal engagement, maximizing revenue retention.
Requirements
- 5+ years of Sales / Customer Success / Renewals / Account Management experience, preferably within an Enterprise SaaS organization.
- Solid understanding of Enterprise SaaS applications and collaboration technology.
- Consistent track record of achieving personal and team goals.
- History of thriving in a rapidly changing environment.
- Ability to grow business strategically, i.2., creating new processes and initiatives.
- Bachelor's degree or equivalent experience.
Culture & Benefits
- Flexera is an equal opportunity employer committed to diversity, equity, and inclusion.
- Value that results from employing a diverse, equitable, and inclusive workforce.
- DEI council is the driving force behind a commitment to championing policies and practices that foster a welcoming environment for all.